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Packaging
We pack our cured meats in elegant boxes containing isothermal food packaging made of polystyrene, refrigerated with synthetic ice.
We can also personalize gift boxes with greeting cards for gift packaging.
Shipping
We ship within Italy and to the following European countries: Austria, Belgium, Croatia, France, Germany, Ireland, Luxembourg, the Netherlands, Portugal, Slovenia, and Spain.
Shipping within Italy
Packages are sent via SDA Express Courier and are generally delivered within 2–3 business days from the shipping date.
SDA will notify you by email once the order has been shipped and provide the tracking information.
Shipping terms for Italy:
Products in the “Gift Boxes” category:
Shipping within Europe
We ship with a national courier. Delivery generally takes 4 to 7 business days.
UPS will notify you by email once the order has been shipped and provide the tracking information.
Packages are shipped the day after Salumificio La Rocca S.r.l. confirms the order via email to the customer.
Shipping cost: €35 — Free for orders over €400.
Payments
Orders can be paid for in three different ways:
Returns and Refunds
For any information or documentation requests, please contact our Customer Service via the contact page so we can best assist you.
Check the goods upon delivery and follow the instructions provided in the order confirmation for collection. Report any issues within 2 days of delivery.
In case of any irregularities or issues, you can contact our Customer Service through the contact page.
A selection of our products is also available on Amazon.