Packs
We pack the cured meats in elegant boxes containing isothermal polystyrene food packaging refrigerated with synthetic ice.
We have the ability to customize the packages with greeting cards for gift wrapping.
Shipping
We ship to Italy and the following European countries: Austria, Belgium, Croatia, France, Germany, Ireland, Luxembourg, the Netherlands, Portugal, Slovenia, Spain.
Shipping to Italy
Packages are sent by SDA express courier and generally delivered within 2-3 working days from the date of dispatch.
SDA will inform you by email of the shipment and tracking of the order.
The cost of shipping in Italy:
Free of charge over 50 euros,10 euros up to an amount of 50 euros spent.
Shipping to Europe
We ship with UPS. Delivery generally takes 4 to 7 working days.
UPS will inform you by email of the shipment and tracking of the order.
The packages are shipped the day after the one in which Salumificio La Rocca S.r.l. confirms the order to the customer via a specific order confirmation email.
The cost of shipping: Euro 35, Free over 400 Euro.
Payments
Order payments can be made in 4 different ways:
1. Secure payment by credit card.
2. Secure and rapid payment with PayPal that can be used with credit cards MasterCard, Visa, Visa Electron, Maestro, American Express, Aura, Discover and prepaid cards of the Visa and Maastercard circuits On the Paypal landing page, the transaction is concluded by entering the data and those of the credit card. A simple and safe way used by millions of online shops.
3. Payment by bank transfer Iban Cariparma Crédit Agricole Branch of Castell'Arquato IBAN: IT80 J 06230 65250 000030055896 As a reason enter the order number To speed up the order processing you can send us a copy of the accounting document by email to info @ salumificiolarocca.com
4. Payment by cash on delivery (only for Italy) which provides for an additional cost of 5 euros
Returns and Refunds
1. Information
For any information or documentation requests it is preferable to contact our Customer Service at info@salumificiolarocca.com to allow us to better manage your request.
2. Complaints
Check the goods upon arrival and follow the instructions indicated in the Order Confirmation for collection. Report any issues within 2 days of delivery.
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